Frequently Asked Questions

Find out the most asked questions and their answers

Here are the most frequently asked questions before departure and while you are away,along with our answers. However, always feel free to email or phone us if you need to know anything more; we will email back very quickly or we would be very pleased to speak to you.

FAQ before leaving

  • What is the minimum and the maximum age to participate to the programs? +

    The minimum age to participate to our projects is 18 years. There is no age limit for our activities. The majority of our volunteers are between the ages of 24 and 30.
  • Do I need any specific qualification? +

    Since one of our aims is to enable participants to live new experiences, no specific qualification is required to participate to our projects as a volunteer. Our highly personalized approach allows us to organize your experience in order to reach a fair balance between your qualifications and the needs of our partners. Our staff in every destination plays a key role in this process. The requirements for the healthcare internship are more stringent: you must be enrolled at the university and you have to prove to attend the last year or to be already able to treat patients.
  • Do I need to speak English? +

    A perfect knowledge of English is not necessary although it is preferable to have at a mastery of it. We do not impose any strict rule as regards your knowledge of English. What is important is that you feel comfortable when you will speak English with our local staff and tutors of your project. If you do not have a sufficient knowledge of it, you have to be aware of the major difficulties that you could face, especially in the first phase of your experience. We always invite volunteers not to give more importance to the knowledge of English than it really has. If you want to improve your English, this experience could be a good opportunity, at least according to what our volunteers say when they come back home.
  • Do I need to speak the local language? +

    A few participants can speak a bit of the local language before their departure. It could be an advantage to learn a few basic statements, but it is certainly not necessary to speak it fluently. Into the World will provide you with a basic glossary of the local language so that you can communicate with the local people who do not speak English. This is important especially for the trainees.
  • Are there any courses that I should attend before I leave? +

    There are no courses or meetings foreseen before your departure, but at the time of your registration our staff will follow you step by step to make you feel really comfortable and they will do their best to help you in this new and wonderful experience.
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FAQ while away

  • How does the support work abroad work? +

    Once that you have reached your destination, you will meet our specialized staff who will work with you to make your stay safe, useful and pleasant. The local personnel will help and follow from arrival to departure during your stay. They will manage the relationships with the partners, deal with the organization and the monitoring of the projects, they will take care of your lodging, receive you at the airport, help you to find your own way and orientate yourself. They are at your disposal 24 hours a day 7 days a week. You will also be given a tutor, with whom you will define a working plan related to your international voluntary service project and internship. In other words, you won’t be left alone.
  • Are destinations safe from risk? +

    Before starting a project in a country, we make sure that this one is politically stable and safe. We are in contact with the Office of Foreign Affairs and we can also count on the precious collaboration of the local staff, constantly informed about safety conditions in each area.
  • Will there be someone waiting for me at the airport? +

    You will find our staff waiting for you at the airport. Should this not be possible, we will call a taxi that will take you to your destination.
  • What happens if I get sick? +

    If you have health problems, the staff of Into the World will inform you about where to find the best medical treatment. You will receive some more information at your arrival and you can always count on the local personnel. In case of serious problems, your insurance also includes the repatriation and the medical expenses. Into the World will get in touch with your family, the insurance company and the appropriate medical staff.
  • Can I protract my stay abroad? +

    Yes, you can. If you want to protract your participation to a voluntary service project or internship abroad, you can talk about it with the local staff. Obviously, you have to consider first the validity of your visa and the possibility to change your airline ticket.
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